Friday, May 27, 2016

marvins you suck

My job is home builder and of course with that buying a ton material . If you are to stay competitive quality and price is the name of the game . Around our area of Alabama we have had smaller family lumber stores , like Swifts supply with several locations . Bondurant lumber also with several locations and so I don't ramble Deas lumber of Monroeville .Well a few years ago this company moved in I will not say their name but it rhymes with tarvins building material , so I will not give any free advertising . So anyhoo I picked up a couple recessed lights and installed them in a clients home . Well a week later after sheetrock is hung finished and painted I go to tarvins to get my trim . And here comes the suck part none of the trim pieces will fit the lights . So I go through the store fined a stock person to give me some info on it , take a guess what happened next your right she doesn't know anything about it . Hilarious , as you all know me and my sunny disposition I'm taking this really good because employee tells me and I quote we just don't have any in stock because brewton tarvins came and took all of them . As it turns out every style recessed light had parts missing from them . Mine were no exception ,so I asked what is the next course of action . The reply was we don't have any , my question in a not so nice way is how can we get some . A 10 second pause and I say get on the phone like right now not tomorrow and call your other stores and maybe see if they have any . So a couple of employees are listening to me raise hell , and one on the phone making calls. After watching the three idiots for what seemed like a life time but actually was 10 minutes I left my name and phone number to call when they found the lights . So hi ho it's back to work I go , and sure enough my phone rings it's tarvins calling . Hey guess what we found those lights for you , the brewton store has some . Are you freakin serious , the same brewton tarvins who supposedly came and took all of your lights .Aaaaannnnddd get this crap , now on my memorial day weekened I get to drive over and pick them up myself . O dear lord , I go off in tarvins . This is absolutely unacceptable , why should I have to drive a hour and a half out of my way to cover for their mistake . So some how they fe-dex it to Monroeville store , I asked to talk to regional manager and the reply I got was you complain to much and he will not talk to me . In the few years tarvins have been open , I have complained on several occasions . But my complaints were damn dude you just broke half my lumber when you dumped on the hill . Or when they brought out my material and not my receipt and told me on payday you'll have to come by the store and get your receipt . Oh yeah I have to have that to get my money back . So in not a nice way I tell him noooooooo , I will let you drive back to your store get my receipt and drive it back out here to me. And I have had orders not ordered , and orders botched . It happens you kinda expect that , but if an employee takes parts out to give to another customer and just puts merchandise back on shelf to be sold missing parts . And then customer should just accept that don't say anything . Because god forbid you should just do your job . I don't want a special discount , I don't want anything accept do your job . The moral of this story is tarvins sucks , tarvins sucks oh my god tarvins sucks . Not really good prices not from area for sure doesn't have southern business sense . My vote is tarvins you suck , tomorrow is my last day as customer and that's just because of my light parts but after that you suck. I am strickly  family owned local . Sorry I strayed it will not happen again . And oh yeah tarvins suck .

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